Over the past few months, economic volatility, increasing interest rates, and a challenging geo-political situation have brought many opportunities for the consultancy sector, particularly for those operating in the mid-market. However, consultancies themselves haven’t stayed immune to prospects of a shrinking economy and swift change towards digitalisation. Rapid reaction and innovative strategies are needed to retain emerging talent, improve client experience and remain competitive in this sector.

Auditors, accountants, consultants and other professional services firms are automating many operational processes and allowing the workforce to focus on higher-quality tasks. They are also utilising artificial intelligence to improve the client experience, making it more personalised and efficient. In tandem with emerging trends in tech and automation, operational leaders must ensure effective risk management when integrating new processes. How will firms leverage these changes to stay competitive and retain talent? Is the professional services sector closer to deploying an effective AI strategy? How will consultancies strive towards decentralising their workforces to enhance collaboration?

This webinar, hosted by the Financial Times in partnership with Williams Lea, brings together operational leaders in medium to large professional services firms to discuss how they leverage technology and automation to stay competitive, retain talent, and survive macroeconomic challenges. 

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